Terms of service
This website is operated by EVEN. Throughout the site, the terms “we”, “us” and “our” refer to EVEN. EVEN offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of our Services.
SECTION 2 - GENERAL CONDITIONS
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
EVEN accepts the legal obligation to provide the consumer - before the consumer is tied to the company with a legal offer or contract - with the following information:
- Company information of EVEN, online sales d.o.o., Cesta 30. Avgusta 4, 1260 Ljubljana Polje, registration number: 8796254000.
- Contact information, which provides the consumer with quick and effective communication. Telephone number: +386 41 411 628, e-mail: email@example.com
- Essential properties of the products (including aftersale services and warranties) with the validity period of said data,
- Availability of the products (each product offered on the website is to be available within a reasonable time frame),
- The conditions of product delivery (including the delivery method, place and time),
- Prices have to be clearly set and provide the information whether tax is included, postage costs, and the validity of said information,
- Method of payment and delivery and the time frame of the validity of said information,
- The time frame of the validity of the offer,
- An explanation of the process dealing with a complaint, including all information of the contact person or customer support group.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 – PRICES, PAYMENTS AND ISSUING INVOICES
The prices on this website are listed on presentational pages of the product and include tax (unless stated otherwise).
The prices do not include postage or provision of payment method providers.
The prices are valid at the moment of order placement, do not have a pre-set validity and are subject to change without prior notice.
The payment can be made through PayPala, a credit card (MasterCard, Visa, AMEX, Apple Pay) or cash on delivery.
EVEN will provide the consumer with an invoice/receipt in a pdf format on the consumer’s e-mail address. The consumer will receive a separate invoice/receipt for each separate order.
The buyer is obliged to check the accuracy of their information prior to placing the order, any changes or objections regarding the information, made after placing the order will not be accepted.
SECTION 6 – THE ORDER
Orders on the website may be placed 24 hours a day, 7 days a week. The orders can be placed in Europe, products can be delivered only inside the EU territory.
Free shipping over 30€ : Slovenia
Free shipping over 50€ : Other countries
The order may be placed by a natural or legal person.
If the order is made by a legal person, they must provide additional data for the identification of a legal person.
The order becomes valid and irrevocable upon its placement (upon clicking the button “CHECKOUT” in the cart), immediately after, the consumer receives an e-mail confirming the order placement.
If the ordered product is not available or the order cannot be placed for any other reasons, the consumer will be informed about it via e-mail. In case of internal mistake, before receiving the e-mail informing them of it, the consumer is free to cancel the order without any additional costs.
SECTION 7 – PROCESS OF CONCLUDING THE CONTRACT
Steps that lead to contract completion:
- Signing up to the website with a username and password or
- Searching for an individual product from the offer of the website
- Selecting a product/products on the website
- Adding the selected product to the cart
- Selecting the number of products for purchase in the cart
- Checking the price of selected product in regard to the selected number of products
- Filling out the consumer’s personal information (if the consumer is registered, this can be done automatically, if the consumer chooses to make the purchase as a guest, they need to enter the information manually)
- Adding the delivery address, in case this differs from the set (or billing) address
- Choosing the payment method (payment on delivery, payment in advance)
- Order review with possible delivery costs
- The confirmation and order and order placement. This concludes the process of purchasing.
Technical means for error identification and correction prior to order placement: Before completing the order, the consumer is able to review the order and the product they had chosen and added to the cart, the price of each individual product, and the sum of all selected products. The consumer may at their will change the products or number of products selected and placed in the cart, as well as freely change the payment method.
The contract of sale between EVEN and the buyer in the EVEN online store is completed after an e-mail about the status of the order is received. Upon this, all costs and other terms regarding the placed order become fixed and binding for both EVEN and the buyer.
EVEN holds the right to save the contract of sale, which the customer can inquire upon at any time at the e-mail address: firstname.lastname@example.org.
The contract of sale can be made in Europe.
SECTION 8 – DELIVERY AND DELIVERY TIMES
The delivery of products is provided by GLS, the provider reserves the right to choose another delivery company, if needed for a more effective order completion.
Delivery is free above 30€ in Slovenia, delivery in other countries of the EU is 10€ (costs of return are included in the price).
The delivery time for placed orders (for products in stock) is 2-7 days. For products that are not currently in stock, the delivery time is listed by the product. If a product is not in stock and its delivery time exceeds 14 working days, the consumer will be informed about it prior with an e-mail.
SECTION 9 – THE RIGHT OF WITHDRAWAL FROM THE CONTRACT AND RETURNS
To access the information regarding returns and refunds, please refer to our Return Policy.
SECTION 10 - PRODUCTS OR SERVICES
Our products and Services are available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
All products available on our website are made in China.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 11 – VIRTUAL MIRROR (TRYON)
The website www.even-store.com provides, with the aid of a so-called virtual mirror, a 3D try-on of glasses, using the camera of a computer, smartphone or tablet. The use of the virtual mirror is voluntary and provides better service. The video material does not remain saved on any servers, however the cookies used for the try-on do. The virtual mirror serves only as an aid when selecting glasses, and therefore cannot be used as a real-life reference. EVEN d.o.o. cannot be held accountable for any wrong choice of glasses, based on the use of the virtual mirror.
SECTION 12 – KLARNA.COM
In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.
SECTION 13 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we will notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 14 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 15 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 16 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 17 - PERSONAL INFORMATION
SECTION 18 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 19 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 20 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall EVEN, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. With regards to the exclusion or the limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.
SECTION 21 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless EVEN and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 22 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 23 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 24 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
SECTION 25 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Slovenia.
SECTION 26 – COMPLAINTS AND DISPUTES
EVEN abides by the current legislation of consumer safety. We try our best to fulfill our duty of establishing a reliable system of handling complaints. Any complaint can be submitted at our e-mail email@example.com. The process of handling complaints is confidential.
All complaints are tended to in writing or by telephone as soon as possible, within the frames of legal obligations, depending on the type of complaint. We are aware that the most frequent disputes, at least those that demand a judicial resolution, form around the disproportion between the economic value of the claim and the costs that are created when trying to resolve the dispute. Therefore it is in our best interest to settle any and all disputes amicably.
Extrajudicial settlement of consumer disputes
In accordance with legal normatives, EVEN does not recognize any extrajudicial provider of consumer dispute settlements.
EVEN, as a provider of goods and services, allows online shopping on the territory of the Republic of Slovenia, and provides an electronic link to a platform, dedicated to settling any possible consumer disputes. The platform is available to all consumers here.
The listed regulation derives from the law of extrajudicial consumer disputes settlements, Regulation (EU) n. 524/2013 of the European Parliament; Regulation (ES) n. 2016/2004 in Directive 2009/22/ES.
SECTION 27 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 28 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at firstname.lastname@example.org.