1. When will my package bi delivered?
All orders, placed before 1PM on a workday (Monday to Friday) will be set out for delivery on the same day, which means that the package will most likely be at your address the following day. If you place an order on Friday, your package will likely arrive at your address in the beginning of the following week.
The day of delivery for any and all packages addressed outside of Slovenia cannot be predicted, as this depends on the delivery company, the individual country that the package is addressed to and any existing customs procedures.2. Who delivers the packages?
All our packages are delivered by the GLS courier company.3. Are EVEN blue light glasses correction glasses?
EVEN blue light glasses and sunglasses are available in our online store and are prescription free. In that sense, they are not vision-correction glasses and should not be used to improve near- or far-sightedness.4. When are the effects of blue light glasses noticeable?
The effects of EVEN blue light glasses are visible after a few consecutive days of frequent/long term use. We recommend a consistent use of glasses – especially in the first week – for optimal results, and to give your eyes some time to adjust to new conditions.5. Which glasses suit me/how do I choose the right model for my face?
If you’re looking for glasses that will best suit your face, you can check out our blog post: Right glasses for your face shape.
And if you need additional reassurement, you can see how the glasses would look like using our virtual try-on.6. Where can I find the virtual try-on?
On each product page, under the button ‘add to cart’, you can find a button that says ‘try on’ and it will enable you to see what the glasses would look like on you.7. Where do I enter the discount/coupon code?
There are two possible ways to enter a discount/coupon code. In the first checkout step, you can click on the button that says “Order summary”. A new window will dropdown and in it a little rectangle where you can enter your code. The second option is to enter your code at the last step of checkout, where you will again see a little rectangle where you can type in your code.8. Are the glasses one-size?
The size of different models of sunglasses cannot be changed or adjusted. Each model of EVEN blue light glasses has its own measurements/size listed in the product description below the photo gallery.9. Where can I try the glasses on?
Unfortunately, there is no way for you to physically try the glasses on. However, you can always use our free try-on function. Access the virtual try-on on each product page, below the button ‘add to cart’, or simply follow the link: https://even-store.com/pages/try-on10. How can I return my package?
Returns are easy. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Instructions for returns:
STEP 1: Fill out the return form in the bottom right corner (desktop)/bottom left corner (mobile). For easier returns, we advise you save the original packaging the product came in.
STEP 2: At the post office, address the package to EVEN d.o.o., Cesta 30. avgusta 4, 1260 Ljubljana-Polje.
STEP 3: Prior to submitting the package at the post office, please cover the expenses of shipping.
STEP 4: We will refund your purchase expenses upon receiving the package and making sure that the product is not damaged.
You can always contact us for any return questions at firstname.lastname@example.org. Can I exchange my glasses for a different model?
The direct exchange of a purchased item is unfortunately not available. But if you are unhappy with your order, and would like to return it or choose a different one, please contact us at email@example.com or fulfill the refund form on our website “Refund” page.12. What even is blue light?
The light we see – the visible light – contains a range of wavelengths and energy. Blue light, or HEV (High-Energy visible light), is the part of the visible light spectrum that contains the highest energy. Precisely because of its high energy, blue light has the power of harming your eyes – more than any other light in the spectrum. Typically, this light is found somewhere from 380 to 500 nm wavelength, close to the ultraviolet – or UV – end of the spectrum.
Though it is naturally emitted by the sun and artificially by digital screens, it is between 415 nm to 455 nm where it is considered to be the strongest. The energy of this kind of light then results in the recurrent flashing and the glare, coming from our digital screens.
13. How much time do I have to return the product?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.14. Are EVEN blue light glasses safe for children to wear?
Absolutely! EVEN blue light glasses are completely safe and recommended for all ages. Our online store even has a separate collection only for kids’ models of blue light glasses. Our kids blue light glasses collection.